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Support

Help for Existing ChurchOS Teams

Use this page when you need operational help, account guidance, or platform direction after launch.

General Support

Email support@churchos.com with the issue, who is affected, and any relevant page or workflow details.

Urgent Operational Issues

Call (800) 555-0199 for live issues affecting Sunday operations, login access, or active workflow blockers.

Planning and Change Requests

For larger process changes, new ministry structures, or rollout updates, book a review conversation so the system can be adjusted cleanly.

What to Include in a Ticket

  • The page or workflow where the issue occurred
  • The role or team affected
  • What you expected to happen and what happened instead
  • Any screenshot or timing details that help reproduce it

Common Support Topics

  • User access and permissions adjustments
  • Attendance and follow-up workflow questions
  • Website edits and content change requests
  • Operational optimization after launch